Our Testimonials

Words of appreciation from those we serve:

“We finally have a property manager we can count on, who we can trust, who responds to this community in a professional and compassionate manner. I truly mean it when I say I do not know what we did before having you, and thank you from all of us.”
-- Homeowner, Edgewater, NJ

“It is so good to have someone approach this job with so much interest and determination. All of us here have been looking for a site manager who is knowledgeable, aggressive and proactive. It appears we have found one.”
-- Board Member, North Bergen, NJ

“CJ has gone above and beyond what is expected of a property manager. I have received emails from her with times and dates stamped on them from as early as 6 a.m. on Saturday! No other property manager from any company employed through us has ever shown this kind of dedication.”
-- Association President, Brick, NJ

“In the past six months, Ray has managed to accomplish what previously could not be accomplished for 14 years under the previous management company. Although much work still remains, the property has finally established a state of compliance with financial and legal requirements.”
-- Association President, Passaic, NJ

“I found to my delight that the meter room has been repaired. The workmen put in a solid floor, insulated all of the pipes and left it broom-clean. This is just one example of that high standard of customer service that I have come to associate with everything you do.”
-- Board member, Secaucus, NJ

“... our appreciation for your past help when we lost power. You not only promptly returned our ‘SOS’ call during a weekend, but also provided us with the name of a reliable and reputable electrician who solved our problem without overcharging us.”
– Homeowner, Woodbridge, NJ

“Hats off to IMPAC. They did an excellent job in negotiating insurance for our site. They saved us $44,729 over last year’s rates!”
-- BoardPresident, Brick, NJ

“As a result of Brad’s efforts, we were able to obtain superior coverage enhancement to last year’s policy and save the association an amazing $180,000!”
-- InsuranceBroker, Toms River, NJ

"Debra, I wanted to let you know that we had a homeowner come to the meeting last night and express appreciation for your efficiency and support with his property modification. The board appreciates what you do for us."

-- Board President, Somerset, NJ

“I have been working with Barbara for the past ten years, after a change of management companies at our Association. Since Barbara’s arrival the association has had multiple large scale projects ranging from new siding, roofs, sidewalks and boilers; including delicate situations that required additional financial assessments on the home owners. Barbara has effectively and efficiently worked as the liaison between the association board, the many contractors and legal advisors engaged in those projects always striving for a positive outcome for the community. I have found Barbara to be easy to work with; she is an excellent communicator and team player. I whole heartedly recommend her as your property manager.”

--Vice President, Secaucus, NJ